Privacy policy.

Introduction

This Privacy Policy describes how The Healthy Child co ("we", "us", or "our"), a UK-based website selling child health courses, collects, uses, and discloses information about you when you visit our website www.thehealthychildco.com or use our services. We aim at all times to comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This site is hosted by Squarespace.

This privacy policy is effective from June 2024 and is regularly reviewed and updated.

Contact Details

-       The Healthy Child co Ltd

-       Data Protection Officer: Charlotte Blyth

-       Email address: Charlie@thehealthychildco.com

By accessing or using our website, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

Information We Collect

We collect personal information directly from you when you interact with us, such as when you register for an account, purchase our courses, contact us with inquiries, or otherwise interact with our website. The types of personal information we may collect include:

  1. Contact information (such as name, email address, mailing address, and phone number).

  2. Payment information (such as credit card details or other payment information).

  3. Information you provide when you communicate with us, such as when you send us an email or submit a contact form.

  4. Information about your interactions with our website, such as your browsing history, the pages you viewed, and other analytical information collected through cookies and similar technologies. Please see our Cookie Policy for more information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  1. Provide, operate, and maintain our website.

  2. Process and fulfil orders, including sending you information related to your purchases.

  3. Respond to your inquiries, questions, and comments.

  4. Communicate with you about products, services, offers, promotions, and events we think might be of interest to you.

  5. Monitor and analyse trends, usage, and activities in connection with our website.

  6. Detect, investigate, and prevent fraudulent transactions and other illegal activities.

  7. Comply with legal and regulatory requirements.

Sharing of Your Information

We may share your personal information with third parties in the following circumstances:

  1. With service providers and business partners who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

  2. With our affiliates and subsidiaries.

  3. With our professional advisors, such as lawyers, accountants, and auditors, for legal, financial, and compliance purposes.

  4. In connection with a business transaction, such as the sale, merger, or acquisition of our company or assets, where it is necessary to disclose your information to the prospective buyer or seller.

  5. When required by law or in response to a subpoena, court order, or other legal process.

  6. To protect our rights, property, or safety, or the rights, property, or safety of others.

Your Choices

You may opt out of receiving promotional communications from us by following the instructions provided in those communications. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications, such as those related to your account or purchases.

Data Security

We take reasonable measures to protect the information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on this page and updating the effective date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at charlie@thehealthychild.com